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Services and products offered through this platform are categorized in 8 major groups

• Graphics and design
• Digital marketing
• Writing and translation
• Music and audio
• Programming and tech
• Video and animation
• Business
• Lifestyle

Each category has further subcategories. Buyers can explore these subcategories or simply search for specific keywords. Although prices start at $5, enhanced services or faster deliveries entail higher prices.

Fiverr has three seller levels, aside from the new seller level which is categorized as per varying job completion statuses and ratings, skill levels and performance reviews. This allows employers to find the right freelancer who fits their requirements and their budget.

Easy-to-Read Seller Levels:

On Fiverr, you can instantly screen a freelancer's performance by checking the seller level that appears near their username. A seller level is based on delivery time, customer satisfaction, and service quality.

These are the four seller levels:

• New Seller - Starting of a freelancer. It's a sign that a seller is relatively inexperienced.
• Level One Seller - A seller can reach the first level after 60 days, but only if they've completed at least 10 gigs with a high level of satisfaction.
• Level Two Seller - Only sellers who have been on Fiverr for 120 days and have delivered 50 highly-rated and on-time orders will reach this level.
• Top-Rated Seller - If a seller's Top Rated, it's an excellent sign that they'll be reliable. These sellers have been on Fiverr for at least 180 days, and have delivered over 100 orders, all while keeping their buyers satisfied.

Fiverr Pricing:

Making an account and posting requests to hire freelancers is completely free. The only time you'll pay any Fiverr fees is when you buy a service. Fiverr also gives you multiple payment methods. This includes all major credit cards, PayPal, and Apple Pay (through the mobile app). When you buy a Fiverr Gig, Fiverr charges you $2 for all gigs that cost up to $40. All gigs above $40 have a 5% fee. Fiverr Pro uses the same fee structure, charging 5% as well.

Fiverr released Fiverr Pro, a high-end freelance service. According to Fiverr, only 1% of applicants receive pro status. These hand-selected freelancers often offer services between $500 and $10,000.

Fiverr keeps 20% of every transaction from both buyer and seller. Once the seller delivers the gig or service and the buyer confirms the delivery, Fiverr pays the seller within 2 weeks.

As a seller you can offer there packages to buyers which can be different for every seller and every seller can create their unique packages and can offer different services in these packages.

Fiverr features:

Usability:

Fiverr is an incredibly user-friendly platform. The site is super intuitive and offers several great tools to help you weed through the massive pool of talent. If you want to become a seller on Fiverr, it's really easy to get started. Fiverr offers customized search filters depending on the type of work you need done. The easy-to-read profile system, you can quickly eliminate underperformers. Fiverr sign up process is very simple and straightforward, especially for buyers. If you want to become a seller on Fiverr, then you'll have to spend a little more time setting up your profile and adding gigs so that you can start making money.

Secure and protected buyer payments and personal details:

Fiverr ensures secure personal details and payments via SSL certificate. The personal details of buyer and sellers are kept protected. The service does not share anybody's details, be they buyer or seller, with any third party. Everyone's privacy is protected, allowing them to conduct transactions with peace of mind. All financial transactions happen on Fiverr. Regardless of the payment method, the platform assures users that their financial data are safe from prying eyes. This gives them the assurance that their information does not get compromised. Payments can be made through PayPal, credit cards or other forms of electronic payments.

Filtered seller search:

Fiverr has three seller levels, aside from the new seller level. These are freelancers who have varying job completion statuses and ratings. They come with different prices as well, depending on their skill levels and performance reviews. This allows employers to find the right freelancer who fits their requirements and their budget.

Private Communications:

During the hiring and the collaboration process, Fiverr provides avenues for buyer and sellers to communicate effectively and privately. Both parties can chat in a secure platform to ensure that project details remain between buyer and seller only.

Transparency:

On Fiverr, employers are able to see all the necessary information about a freelancer. These include ratings, feedback, number of jobs or gigs completed, and cancellation incidents. This offers confidence to buyers, knowing the kind of worker they are potentially collaborating with.

Support and help center:

Fiverr gives you three options for contacting support. Through email, phone and by submitting a request ticket through the buyer help center. The responses are pretty quick. You get a response within 24 hours after creating a ticket.

There's a great help center, where you'll find blogs, step-by-step tutorials, advice, and instructional videos. These resources offer in-depth answers to the questions you are most likely to have. There's also a forum where you can post your question to other users, or search to see if it's already been answered.

Devices Supported:

• Windows
• Linux
• Android
• iPhone/iPad
• Mac
• Web-based

Language Supported:

• English

Pricing Model:

• Free
• One-time payment

Customer Types:

• Small Business
• Large Enterprises
• Medium Business
• Freelancers

Other details:

What is a Fiverr gig?

A gig is a job or a service. You sign up for someone to build your website, that sign up is your 'gig'. You can have more than one gig. You could have one freelancer designing your logo and you could have another freelancer working as a copywriter, writing blog posts for you. Both are gigs.

What is Fiverr revision?

Revisions in Fiverr is like having another go. Asking your freelancer to do it again until you are happy. The sellers offer different packages, the use of revisions plays a big part in their price bracket. Sellers who charge more will usually offer unlimited revisions meaning that you don't have to accept the finished product (and they don't get their payment) until you are completely happy.

Yes, it's more money but this really is a fabulous feature. Make sure you are clear about this. Unlimited revisions mean just that. The freelancer keeps going until you are 100% happy with the product.

What is custom job?

On Fiverr, you can post custom jobs so freelancers come to you. Just click the Post a Request button, and create a listing that freelancers can bid on. After that, you just need to choose the seller with the best proposal and price.

This is ideal if you're in need of something super specific and are struggling to find the perfect gig offering. Posting a job costs nothing, and you only pay once a freelancer has been hired

Selling on Fiverr:

Fiverr allows any person who can set up a profile and a gig start selling their services on their marketplace. All you have to do is go through a sign-up process and follow a step-by-step procedure. After that, your gig will start showing up on the Fiverr result page for search queries relevant to your service.. And if your service is good and you can maintain a positive feedback from customers, the number of your orders will rapidly grow.

You will be required to complete 5 easy steps:

• Set up your seller's profile
• Create your gig
• Add a video introduction (not mandatory)
• Offer a package (great way to boost your earnings)
• Offer extras for your gig (helps increase the revenue)

Although only the first 2 steps are mandatory, the last 3 steps will help you generate more traffic and increase your profit.

Buying on Fiverr:

Fiverr made it very simple for people to purchase gigs. You provide all the necessary information and within just a couple of days (sometimes even less) you get your order delivered. Sounds pretty easy, right? But before you go and place an order, take your time and read what I have to say as Fiverr might not always be as good as it seems.

Fiverr tips for buyers:

• Spend some time researching gigs. Find 5 - 15 sellers that suit your needs
• Separate sellers by categories to have an easy access to good services.
• Determine the quality of gigs by reading reviews
• Work with sellers who have a good reputation.
• Contact each seller and ask for a sample of his recent work delivery
• Check the quality of work. Don't rely on a gig's description or seller's experience. If you have a special request make sure you ask for that prior to placing an order.
• Try to be realistic
• Find a few people on Fiverr that will help you grow your business by providing various services. This process takes time but it is totally worth it. You know the people you are working with and don't have to look for a new seller each time you need to buy a gig, and the seller is more motivated to do a good job since you have already become a loyal customer.

Common Fiverr problems and how to fix them:

A seller is not delivering your order on time - You can contact the seller, then contact the support. Ask for a refund if the seller is not willing to resolve the issue

A seller delivered a poor-quality job. You can always ask for revisions. If you are not satisfied, ask for a refund

A seller delivered the order as promised but you were expecting the job being done in a different way. Next time you can ask a seller specific questions before placing an order to avoid misunderstanding

Is Fiverr a legit or scam?

Fiverr is not a scam. It's a legitimate freelancer website, where you get to progressively build your profile on your way to earning a decent income from home. As with any other crowded freelance marketplaces, you have to stand out. Fiverr is a legit website with a large number of great services and reputable sellers and buyers. Like everywhere else, not everyone on Fiverr is a pleasure to work with. However, the majority of the Fiverr community consists of decent people who provide good services for their buyers' online businesses.

Fiverr plus points:

• Fiverr has an SSL certificate to protect your billing and personal information that you don't want to share with others.
• Fiverr offers an easy way to find quality freelancer sellers - you can see their rating, level and read reviews from other buyers
• Fiverr has recently introduced a testing procedure for sellers, and you can see whether they passed it. This makes it so much easier to find a professional seller
• There is another verification process where sellers provide information about their education and background.

Pros

• Filtered seller search
• No complex technical knowledge required
• Secure personal details and payment gateways via SSL certificate
• Private communication
• Free of cost custom jobs can be created that freelancers can bid on
• Offers multi category services
• Supports multi-currency
• Shows seller rating and feedback
• Great customer support
• You're free to cancel the order and get a refund, if seller is late and unresponsive for 24 hours
• Has an extra fast delivery option but it may cost you a little extra
• Buyers can always check the order and report whether it meets the criteria or not
• Fiverr offers a great app that's available for iOS and Android, so you can find quality help no matter where you are. The apps are well-designed and easy to use

Cons

• Cannot ensure quality of work
• Fiverr charges $2 extra for every order
• No freelancer screening process
• Direct interactions between sellers and buyer can sometimes lead to disputes

Is Fiverr the right online marketplace for buying and selling?

Recommended if:

• You are looking for a safe online marketplace for buying and selling as fiverr holds the payment until you are completely satisfied with the job. If you are not happy you can request a refund
• You need a fast and quick working. Most freelancers have turnaround times of 48 hours or less and you have an option to pay a bit more to get your work done even faster. You can also search for freelancers that are currently online and start the conversation immediately.
• You are looking for a very broad range of skill sets and freelancer types. It is known as a site where you can get almost anything done starting at 5 dollars

Not recommended if:

• You don't want to spend time in the process of filtering for finding the right freelancer for you, as fiverr is very much crowded. When you are looking for a specific type of skill set it can be exhausting to filter from the massive pool of talent available on fiverr.
• You are looking for a reliability guarantee. Fiverr hosts a wide variety of users and does not have a support system so you are completely responsible for quality of work, although you can make selections based on ratings and reviews

Conclusion:

Whatever work you want off your plate, Fiverr is becoming a go-to destination for any business. Yes, there are hiring challenges on the platform. But every worthwhile investment has its risks. With Fiverr, you have an extra layer of protection. Fiverr will not release funds to your seller until after you've approved the work. If the work doesn't meet your standards, you can give your freelancer the chance to resubmit or cancel the order. And if you run into any problems, you can always turn to Customer Service to help mediate.

Unlike so many work-at-home opportunities out there, Fiverr is available to anyone, anywhere, as long as the country you are working from supports Fiverr's payment options. If you want to start selling on Fiverr, then all you have to do to succeed is provide a high-quality service, be responsible and dedicated, and work hard. Fiverr is a great place for those who want to build a profitable online business.

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